Managed Detection
and Response Services (MDR)

We deliver advanced attack prevention and remediation 24 hours a day so that you don’t have to.

What is MDR

Managed Detection and Response (MDR) gives our customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining industry-leading Bitdefender security technologies trusted by organizations and security vendors around the world. Our MDR services combine cybersecurity for endpoints, plus network and security analytics, with the threat-hunting expertise of a SOC fully staffed by security analysts from global intelligence agencies.

What are the benefits of Bitdefender EDR security?

Proactive Protection

  • Industry-leading prevention technologies
  • 24x7x365 threat hunting, threat intelligence and analytics to stay ahead of attacker TTPs
  • User Risk Analytics to help understand user behavior

“Bitdefender Endpoint Risk Analytics shows us the current top risks across our organization.”

Senior Infrastructure Engineer, Archdiocese

Advanced Detection

  • Event correlation across endpoints and network
  • Global Threat Intelligence powered by over 500 million sensors
  • Customized proactive monitoring of targets that pose a high cyber-risk to your business

Reduced Cost

  • Highly skilled security analysts recruited from global intelligence agencies perform ongoing threat hunting and threat modeling
  • Automated remediation via product and industry experts’ playbooks
  • Reduced attacker dwell time

“MDR relieves the security burden on the Help Desk and Operations group and frees us to focus more on strategic projects.”

IT Director, Archdiocese

Is Your Security at a Tipping Point?

Managed Detection and Response (MDR) gives our customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining industry-leading Bitdefender security technologies trusted by organizations and security vendors around the world. Our MDR services combine cybersecurity for endpoints, plus network and security analytics, with the threat-hunting expertise of a SOC fully staffed by security analysts from global intelligence agencies.

MDR Security Capabilities

MDR Advanced

  • Next-gen AV (NGAV)
  • Automated Remediation
  • Application & Device Control
  • Host-based Firewall & Web Control
  • Endpoint Detection & Response (EDR)
  • Security Account Manager
  • User Risk Analytics
  • Targeted Threat Hunting
  • Custom Incident Response Actions based on Playbooks
  • Customer-specific Threat Model

MDR Enterprise

  • Next-gen AV (NGAV)
  • Automated Remediation
  • Application & Device Control
  • Host-based Firewall & Web Control
  • Endpoint Detection & Response (EDR)
  • Security Account Manager
  • User Risk Analytics
  • Targeted Threat Hunting
  • Custom Incident Response Actions based on Playbooks
  • Customer-specific Threat Model
  • Phishing Domain Registration Monitoring
  • Unauthorized publication of code or customer information monitoring
  • Dark Web Monitoring
  • Integration with Custom Tooling
  • High-value Target and High-risk Target Monitoring

How does MDR Security work?

Bitdefender Managed Detection and Response (MDR) combines our industry leading detection and prevention technologies with a modern 24-hour security operation. The SOC is staffed by veteran security analysts recruited from intelligence agencies to hunt, identify and eradicate adversaries.

Prevent

  • Industry-leading Bitdefender technology is used to harden systems, and detect and block attacks across Endpoint, Network and Cloud environments. This frees up security analysts to focus on advanced attacks
  • High-value target and high-risk target identification and monitoring help further reduce risk by focusing on areas of the business with a higher probability of being targeted
  • Support for all major operating systems including Windows, Linux and MacOS

Detect

  • Continuous collection of host & network telemetry information combined with security analytics and automation to enable proactive hunting, anomaly detection and investigations from dedicated security account managers
  • Threat intelligence research and hunting missions based on the customer’s threat profile
  • Augment customer data with Bitdefender Global Threat Intelligence

Respond

  • Custom response actions tailored to each customer for effective incident response action while managing business interruption risk
  • Automated remediation actions to reduce attacker dwell time via pre-approved actions
  • Security incident flash reports provide live updates to ongoing security analyst investigations

Report

  • Monthly strategic reports provide an overview of the value of your MDR service
  • Real-time dashboards give insights into the security posture of your environment
  • Postmortem reports give you the information you need to measure impact on the business

How does Bitdefender EDR Security work?

Bitdefender EDR is natively a cloud-delivered solution with full support for on-premises deployments. EDR agents are installed on all your organization’s endpoints. Each EDR agent has an event recorder that continuously monitors the endpoint and securely sends insights and suspicious events to the GravityZone platform.

In Gravity Zone, the Threat Analytics module collects and distils endpoint events into a prioritized list of incidents for additional investigation and response. It sends suspicious files for detonation in the Sandbox Analyzer then uses the sandbox verdict in EDR’s incident reports. The EDR real-time dashboard can be accessed from any device to enable administrators to see alerts and visualizations, then investigate and respond effectively to threats.

Recognized by

Global security analysts & reviewers

Bitdefender MDR wins Tech Innovators award

Bitdefender offers threat prevention across a wide range of endpoint platforms.

Received a score of 100% for evasions. No false positives

Trusted by

Enterprises and law enforcement agencies

Relied on

In key technology partnerships

Bitdefender MDR Service Overview

Proactive threat hunting lifecycle.

Trusted by

Bitdefender technology is trusted by global organizations and security vendors around the world

Resources

REPORT: FORRESTER NOW TECH MDR SERVICE PROVIDERS, Q4 2020

 

MDR SERVICE OVERVIEW

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