Managed Detection
and Response Services (MDR)

We deliver advanced attack prevention and remediation 24 hours a day so that you don’t have to.

What is MDR

Managed Detection and Response (MDR) gives our customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining industry-leading Bitdefender security technologies trusted by organizations and security vendors around the world. Our MDR services combine cybersecurity for endpoints, plus network and security analytics, with the threat-hunting expertise of a SOC fully staffed by security analysts from global intelligence agencies.

What are the benefits of Bitdefender EDR security?

Proactive Protection

Industry-leading prevention technologies
24x7x365 threat hunting, threat intelligence and analytics to stay ahead of attacker TTPs
User Risk Analytics to help understand user behavior

“Bitdefender Endpoint Risk Analytics shows us the current top risks across our organization.”

Senior Infrastructure Engineer, Archdiocese

Advanced Detection

Event correlation across endpoints and network
Global Threat Intelligence powered by over 500 million sensors
Customized proactive monitoring of targets that pose a high cyber-risk to your business

Reduced Cost

Highly skilled security analysts recruited from global intelligence agencies perform ongoing threat hunting and threat modeling
Automated remediation via product and industry experts’ playbooks
Reduced attacker dwell time

“MDR relieves the security burden on the Help Desk and Operations group and frees us to focus more on strategic projects.”

IT Director, Archdiocese

Is Your Security at a Tipping Point?

Managed Detection and Response (MDR) gives our customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining industry-leading Bitdefender security technologies trusted by organizations and security vendors around the world. Our MDR services combine cybersecurity for endpoints, plus network and security analytics, with the threat-hunting expertise of a SOC fully staffed by security analysts from global intelligence agencies.

MDR Security Capabilities

MDR Advanced

Next-gen AV (NGAV)
Automated Remediation
Application & Device Control
Host-based Firewall & Web Control
Endpoint Detection & Response (EDR)
Security Account Manager
User Risk Analytics
Targeted Threat Hunting
Custom Incident Response Actions based on Playbooks
Customer-specific Threat Model

MDR Enterprise

Next-gen AV (NGAV)
Automated Remediation
Application & Device Control
Host-based Firewall & Web Control
Endpoint Detection & Response (EDR)
Security Account Manager
User Risk Analytics
Targeted Threat Hunting
Custom Incident Response Actions based on Playbooks
Customer-specific Threat Model
Phishing Domain Registration Monitoring
Unauthorized publication of code or customer information monitoring
Dark Web Monitoring
Integration with Custom Tooling
High-value Target and High-risk Target Monitoring

How does MDR Security work?

Bitdefender Managed Detection and Response (MDR) combines our industry leading detection and prevention technologies with a modern 24-hour security operation. The SOC is staffed by veteran security analysts recruited from intelligence agencies to hunt, identify and eradicate adversaries.

Prevent

Industry-leading Bitdefender technology is used to harden systems, and detect and block attacks across Endpoint, Network and Cloud environments. This frees up security analysts to focus on advanced attacks
High-value target and high-risk target identification and monitoring help further reduce risk by focusing on areas of the business with a higher probability of being targeted
Support for all major operating systems including Windows, Linux and MacOS

Detect

Continuous collection of host & network telemetry information combined with security analytics and automation to enable proactive hunting, anomaly detection and investigations from dedicated security account managers
Threat intelligence research and hunting missions based on the customer’s threat profile
Augment customer data with Bitdefender Global Threat Intelligence

Respond

Custom response actions tailored to each customer for effective incident response action while managing business interruption risk
Automated remediation actions to reduce attacker dwell time via pre-approved actions
Security incident flash reports provide live updates to ongoing security analyst investigations

Report

Monthly strategic reports provide an overview of the value of your MDR service
Real-time dashboards give insights into the security posture of your environment
Postmortem reports give you the information you need to measure impact on the business

How does Bitdefender EDR Security work?

Bitdefender EDR is natively a cloud-delivered solution with full support for on-premises deployments. EDR agents are installed on all your organization’s endpoints. Each EDR agent has an event recorder that continuously monitors the endpoint and securely sends insights and suspicious events to the GravityZone platform.

In Gravity Zone, the Threat Analytics module collects and distils endpoint events into a prioritized list of incidents for additional investigation and response. It sends suspicious files for detonation in the Sandbox Analyzer then uses the sandbox verdict in EDR’s incident reports. The EDR real-time dashboard can be accessed from any device to enable administrators to see alerts and visualizations, then investigate and respond effectively to threats.